Understanding Workflow Logs in Swyft AI
Workflow Logs in Swyft AI provide detailed insights into what happened when a workflow ran. These logs help users track the progress of a workflow, understand the outcomes of conditions, and troubleshoot any issues that may have occurred.
Accessing Workflow Logs
To view Workflow Logs, follow these steps:
Navigate to the specific workflow you want to review.
Scroll down to the Workflow Runs section.
Here, you'll find a list of logs that show when the workflow was triggered and what actions were taken.
What Information is in a Workflow Log?
When you click on a specific log entry, you’ll see detailed information about that workflow run:
Condition Results: Whether the condition was met or not. This helps you understand why certain actions occurred or did not occur in the workflow.
Action Details: What exactly was updated during the workflow. For example, you can see which fields were updated in your CRM, what messages were sent, or what automations were triggered.
Error Tracking: If the workflow failed to run successfully, the log will show details about the error. This helps you troubleshoot and correct any issues in your workflow setup.
Why Use Workflow Logs?
Workflow Logs are essential for:
Verifying Workflow Behavior: Ensure that workflows are running as expected and that conditions and actions are behaving correctly.
Troubleshooting: Identify and resolve errors when a workflow does not run successfully.
Optimizing Workflow Efficiency: Understand how workflows are interacting with your data and make adjustments if needed.
Summary
Workflow Logs give you a detailed breakdown of each workflow run, allowing you to monitor conditions, actions, and any errors. By reviewing these logs, you can ensure your workflows are functioning correctly and troubleshoot any problems that arise.