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Integrate Microsoft Teams with Swyft
Integrate Microsoft Teams with Swyft
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Written by Swyft AI
Updated over a week ago

Our Microsoft Teams integration allows your organization to pull meeting recordings from your Teams instance into Swyft for analysis. Additionally, our "Swyft AI Bot" in Teams will proactively notify users when Swyft has finished analyzing a meeting, prompting them to update the CRM.

Accept Permissions

To connect, simply visit https://app.swyftai.com/dashboard/integrations and click the "Connect" button next to the "Microsoft Teams" integration details (see screenshot).

From there, you will be prompted to accept the required permissions that Swyft requires to pull meetings from your Teams instance and send messages to users.

Upon accepting, the integration will be enabled for all users in your organization.

Configure Application Access Policy

Swyft's Microsoft Teams application requires the ability to access Teams meetings for all users in your organization. This allows Swyft to analyze meetings in the background and proactively notify users when a meeting has been analyzed.

Microsoft requires you as the administrator to an Application Access Policy to give Swyft permission to access meetings in the background.

Note: You must be a tenant admin to create this policy!

First, make sure you have installed Microsoft PowerShell

Open up the Microsoft PowerShell and run the following commands:

Connect-MicrosoftTeams 
New-CsApplicationAccessPolicy -Identity SwyftAI-Access-Policy -AppIds "b75025d1-8672-4120-9cf7-37d89db1cf1a"
Grant-CsApplicationAccessPolicy -PolicyName SwyftAI-Access-Policy -Global

As always, please reach out to [email protected] if there are any questions.

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